The Games and Amusements Board (GAB) launched its 2026 Handbook on the Agency’s Core Processes—an important milestone in strengthening the Agency’s Quality Management System (QMS) as it works toward ISO 9001:2015 Certification.
The handbook serves as a guide to GAB’s key regulatory functions, including: accreditation, licensing, permit issuance, supervision and adjudication.
It also clearly defines the roles and responsibilities of GAB personnel, helping ensure that services are delivered with greater consistency, transparency, and accountability.
“This is a significant milestone for the agency.”
“This is a significant milestone for the agency,” GAB Chairman Atty. Francisco Rivera said.
“This is GAB’s first updated handbook on its core processes after 20 years,” Rivera added.
“I encourage GAB personnel to continue raising the standard of public service as the Agency moves closer to ISO certification.”
He also encouraged GAB personnel to continue raising the standard of public service as the agency moves closer to ISO certification.
The handbook is part of GAB’s commitment to building a more efficient, transparent, and service-oriented organization for professional athletes, coaches, promoters, and the entire Philippine professional sports community.
