The Department of Tourism (DOT) is in touch with Bohol province over the alleged overpricing of seafood by vendors at Virgin Island in Panglao.
Tourism Secretary Christina Garcia Frasco said this is a matter that DOT “takes seriously especially as it concerns the welfare of tourists whose continued support for our destinations is critical to the recovery of the tourism industry”.
“While the DOT understands the current predicament and challenges faced by many tourism-related businesses and establishments that are gradually recouping losses due to previously imposed travel restrictions, I believe that due care must always be given to the overall experience of tourists whether it concerns upholding the quality of accommodations, attaining a certain level of service, or ensuring the reasonable pricing of products,” Frasco said.
“Tourism is a shared responsibility, and it is in helping each other along this period of recovery that we can fully enjoy the benefits that tourism brings.”
“Tourism is a shared responsibility, and it is in helping each other along this period of recovery that we can fully enjoy the benefits that tourism brings,” the tourism chief added.
The tourism head thanked Bohol Governor Aris Aumentado and the municipality of Panglao for conducting an investigation on the issue.
“The DOT has tapped the DTI to ensure that reasonable pricing standards are upheld for purposes of consumer protection.”
She said the DOT has also tapped the Department of Trade and Industry (DTI) to ensure that “reasonable pricing standards are upheld for purposes of consumer protection”.
In addition, the DOT Central Visayas is coordinating with local government units in the region to provide guidance on standards for the provision of tourist goods and services.
Frasco said the regional office would likewise extend training for frontline tourism workers and stakeholders in the island.