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Government

DPWH BAGS CSC ‘CONTACT CENTER NG BAYAN’ AWARD

The Department of Public Works and Highways (DPWH) was recognized as the top government agency during the Civil Service Commission’s (CSC’s) Contact Center ng Bayan (CCB) 10th Year Anniversary Virtual Summit recently. ‘Contact Center ng Bayan’, since it was established in 2012, is among the complaint mechanisms being managed by the DPWH Stakeholders Relations Service. […]

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Government

CSC CONTACT CENTER MARKS 10TH YEAR – NOGRALES

The Civil Service Commission’s (CSC) Contact Center ng Bayan (CCB) celebrated its 10th anniversary recently with a virtual summit, where it bared its accomplishments as one of the Philippine government’s main feedback facilities. The event dubbed CCB: Isang Dekada ng Paglilingkod Virtual Summit, highlighted the facility’s decade-long service as the Filipino citizen’s direct line in […]

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Government

ARTA LAUDED FOR ROLLOUT OF COMPLAINTS MGMT SYSTEM

“The Civil Service Commission (CSC) commends the Anti-Red Tape Authority (ARTA) on its launch of the eARTA Complaints Management System, which would automate the process of filing and handling of complaints about government services.” The statement was made by CSC Chairperson Karlo Nograles as ARTA soft-launched the eARTA Complaints Management System (CMS) on Monday. “With […]