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Surigao del Sur Representative Johnny Pimentel, vice chairperson of the House committee on legislative franchises, has berated Manila Electric Co. (Meralco) for imposing a “convenience fee” of P15 per transaction on customers who pay their monthly electricity bills using the company’s online portal. “Meralco is nickel-and-diming its 7.9 million customers with the extra charge on […]
Senator Win Gatchalian is calling on the Manila Electric Company (Meralco) to incentivize customers who are moving into online transactions. Meralco initially waived the P47 convenience fee during the Enhanced Community Quarantine (ECQ) but the largest distribution utility in the country has recently announced that it will resume collecting the said fee from consumers who […]