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Government

CSC OFFERS TRAINING COURSES FOR CIVIL SERVANTS

More than 70 leadership, foundation, and human resource management (HRM) courses will be offered by the Civil Service Commission (CSC), through the Civil Service Institute (CSI), in 2023. These courses include topics on various leadership and HR functions such as Leadership and Management Certification Program (CPro), Public Service Values Program (PSVP), CSI Leadership Series, Competency-based […]

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Government

CSC’S CONTACT CENTER HITS 99.8% ACTION RATE

“Providing customer-centered services remains a top priority of the Civil Service Commission (CSC) through the Contact Center ng Bayan (CCB). The notable high use of the CCB as the go-to feedback facility—as shown by the number of transactions being facilitated—is a symbol of the citizens’ enduring high trust on the CSC as an institution and […]

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Government

CSC OFFERS FINANCIAL LITERACY FOR CIVIL SERVANTS

Government workers can soon avail themselves of financial education training from the Civil Service Commission (CSC). In his message of support delivered on November 21, 2022, at the Bangko Sentral ng Pilipinas’ (BSP) virtual 5th Financial Education Stakeholders Expo, CSC Chairperson Karlo Nograles said that his agency is already laying the groundwork for the Financial […]

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Government

NOGRALES ADDRESSES ASEAN CIVIL SERVICE MINISTERS

Civil Service Commission (CSC) Chairperson Karlo Nograles delivered a congratulatory message at the 2022 ASEAN Conference on Civil Service Matters Plus Three (ACCSM+3) International Conference on Human Resource Management in the Public Sector held Tuesday, 1 November, at the Sejong Convention Center, Sejong, Republic of Korea. The conference was attended by ministers and senior officials […]

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Government

CSC TO GOV’T WORKERS: GET BOOSTER SHOTS

The Civil Service Commission (CSC) hosted the Department of Health’s (DOH) “Sa Boosters: PINASLAKAS” event, which aims to further improve the COVID-19 booster coverage rates in the country. The event, held at the CSC Central Office in Quezon City, featured a ceremonial vaccination of CSC employees as well as Department of the Interior and Local […]

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Government

DPWH BAGS CSC ‘CONTACT CENTER NG BAYAN’ AWARD

The Department of Public Works and Highways (DPWH) was recognized as the top government agency during the Civil Service Commission’s (CSC’s) Contact Center ng Bayan (CCB) 10th Year Anniversary Virtual Summit recently. ‘Contact Center ng Bayan’, since it was established in 2012, is among the complaint mechanisms being managed by the DPWH Stakeholders Relations Service. […]

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Government

CSC CONTACT CENTER MARKS 10TH YEAR – NOGRALES

The Civil Service Commission’s (CSC) Contact Center ng Bayan (CCB) celebrated its 10th anniversary recently with a virtual summit, where it bared its accomplishments as one of the Philippine government’s main feedback facilities. The event dubbed CCB: Isang Dekada ng Paglilingkod Virtual Summit, highlighted the facility’s decade-long service as the Filipino citizen’s direct line in […]

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Government

ARTA LAUDED FOR ROLLOUT OF COMPLAINTS MGMT SYSTEM

“The Civil Service Commission (CSC) commends the Anti-Red Tape Authority (ARTA) on its launch of the eARTA Complaints Management System, which would automate the process of filing and handling of complaints about government services.” The statement was made by CSC Chairperson Karlo Nograles as ARTA soft-launched the eARTA Complaints Management System (CMS) on Monday. “With […]